Horse Oil Diffusion respects and protects your privacy. We appreciate your confidence in us, and all the personal data that you communicate to us will be treated with the utmost care and confidentiality.
(see also our General Terms and Conditions)
We treat your data confidentially and in accordance with Belgian (Law of 8/12/1992 supplemented by the Law of 11/12/1998) and international legal provisions.
By communicating your personal details, you explicitly authorise us to use these data for purely administrative and logistic purposes. This information is essential in order to forward your order as soon as possible.
Your data are included in the Horse Oil Diffusion files and we use them for good customer management and to inform you occasionally of our offers and new products.
At any time, without any need for justification, you can ask for your data to stop being used.
We will occasionally use cookies to provide you with a better service. A cookie is a small file saved by a website on your own computer. The data in this cookie can be read when this same website is visited later. The cookie cannot be read by another website.
This cookie mode is used to meet the facility needs of the customer, who, for example, can record his purchase preferences or avoid repeating the entire registration procedure when he returns to the website.
A cookie does not contain information that will make you liable to be contacted by telephone or email.
It is also possible for you to configure your computer to block or limit the authorised sites. If you do not allow cookies, certain services may not be available.
Horse Oil Diffusion can be made to reveal your personal data on the request of a legal authority or in all good faith if it is considered that this action is necessary to comply with any law.
HOD could disclose this information in extreme cases with the legitimate aim of protecting the safety of this website's users and customers.
Horse Oil diffusion is the only party responsible for using your details. We do not deal with another company or external service. Therefore all your queries about your details can be directly addressed either by mail or by email to info@horseoildif.com
By a simple written request dated, signed and sent to HOD, you can, after your identity is verified (copy of identity card), obtain your recorded data in writing free of charge. This copy will be sent to you within 30 days of request's receipt.
If, despite all our efforts, you still think that our website does not respect your privacy, please email us about it at info@horseoildif.com. We will make every effort to rectify the situation and will keep you informed of the current state of affairs.